KLC Support Services, LLC

   Achieving peace, balance and a more fulfilling life 

Is telehealth confidential?

KLC Support Services, LLC uses a HIPPA and HITECH platform called wecounsel.com.  This platform is confidential, however; please keep in mind where you will be doing your session.  You will want to choose a location that is free from distraction and as secure and confidential as you feel comfortable.  Some clients choose to use the app and have a session in their car, other in their home or office.  The choice is yours!


How do I know if telehealth is right for me?

Prior to accepting you as a client, an in-depth intake will be conducted to confirm telehealth is an acceptable form of treatment for your specific concerns.  Once that is established, a test session will be scheduled for you to have an opportunity to see wecounsel.com in action.  wecounsel.com is easy, secure, confidential an excellent option for many clients!


Is telehealth just as effective as traditional in office sessions?

The Center for Connected Health Policy, The National Telehealth Policy Resource Center has published the Telemental Health Research Catalogue in August 2018, and can be accessed via their website @ www.cchpca.org.  Essentially, telemental health is as effective and in some studies shows more effective as traditional office settings.  Telehealth offers greater access to care and provide the clients more flexibility in scheduling sessions.


Is telehealth covered by my insurance?

Over 30 states have passed legislation that allows telehealth to be a covered form of treatment.  Prior to beginning treatment, your insurance will be verified to determine your coverage.